CodeRED FAQS

Expand/Contract Questions and Answers

  • How do I update my information in the CodeRED system?

  • How do I remove the CodeRED alerts from my phone number?

  • What is the difference between CodeRED emergency alerts and CodeRED weather alerts?

  • Do I need to sign up for CodeRED every year?

  • How can I tell if I'm already signed up to receive CodeRED alerts?

  • How do I know if a phone call, text, or e-mail is from the CodeRED system?

  • I wasn't able to listen to the entire CodeRED message the first time the alert went out. Is there a way to listen to the message again?

  • If I enter my information into CodeRED more than once will my phone number be in the system multiple times so I receive multiple phone calls every time an alert goes out?

  • How many phone numbers can I sign up for CodeRED?

  • How many addresses can I sign up under my phone number in CodeRED? Can I sign up to receive alerts for both my home and business on one phone?

  • What if I moved to a new address within Cass or Clay counties?

  • What if I moved to a new address outside of Cass or Clay counties?